Start Why is sirius radio up dating

Why is sirius radio up dating

The customer service nightmare began, as it often does, with an underpaid customer service representative in a foreign country where labor is cheaper.

When the six months was up, I was offered a great introductory deal.

I forget exactly what the rate was, but it was far less than the $18.99/month default payment plan ($227.88 when billed monthly for a year).

like a chump had my debit card not fortuitously expired.

This required Sirius XM to call be to update my billing information, and that’s when they began to really lose me.

And this is the low end of the cost — if you don’t own the hardware or want to access your Sirius XM online, it’s going to cost you extra.

If the FCC’s intent was to ignore the issues of customer price fixing and price gouging in order to maintain satellite radio’s profitability, they did a great job.

But nobody pays $227.88 for their first year of Sirius XM. And like any bait-and-switch introductory rate, the fine print says that unless you call to cancel your subscription, you will automatically be billed the full $18.99/month in perpetuity.

After my initial free six months and toward the end of my killer one-year deal, I started getting the expected renewal offers in the mail. The regular price for 6 months of service is $113.94. Only now, they wouldn’t accept my terms to have a subscription without it being automatically renewed and billed.

It’s crazy that a world of digital music still can’t compete with satellite radio for convenience in the car.

And it’s all because they followed the business model of the 8-track cassette — build the damn thing directly into the dashboard of every American-made car.

The merger was not good for artists or fans, but who cares about them, right?